5 Stars Reputation is a software platform that helps businesses collect and manage online reviews.
The platform is designed to seamlessly complement with existing strategies and operating procedures of a client or an agency so a business can get the most out of its reviews.
One of the key features of 5 Stars Reputation is its fully customizable feedback form design. Businesses can create feedback forms that are tailored to their specific needs, including the questions they want to ask customers, the rating scale they want to use, and the thank-you message they want to send after a review is submitted.
Its customizable feedback form design feature allows businesses to create feedback forms that are tailored to their specific need with of without Survey questions.
Clients can choose the survey questions they want to ask customers, select the rating scale they want to use, and add custom fields to the form. There are also several different Positive and negative setup options to suit every type of business and review strategy.
This level of customization gives businesses the ability to collect the data they need to improve their customer experience and make better business decisions. For example, a business that sells products online might want to include questions about the customer’s shipping experience, while a restaurant might want to ask customers about the quality of their food.
5 Stars Reputation also offers flexible review workflows.
Businesses can choose how they want to collect reviews, whether it’s through email, text messages, or a feedback form on their website. They can also choose how they want to moderate reviews, whether they want to approve all reviews before they’re published or allow customers to submit reviews without moderation.
The flexible review workflows feature in 5 Stars Reputation Marketing gives businesses the control they need to collect reviews in the way that works best for them. This flexibility allows businesses to collect reviews in a way that is convenient for their customers and that meets their specific needs.
