Many Retailers, Restaurant and Offices prefer this method to get reviews from their customers…while they are still in the store.

The main use of this feedback app mode is to have it in a store or on a tablet. This enables the store to collect reviews straight after a sale is completed. After the rating is submitted, the end user (while he/she is still in the store) will receive an email or an SMS to provide a review at a later stage from their phone.