Online Reputation Marketing

How to handle negative customer reviews? Negative comments and reviews are almost inevitable no matter how hard a business may try to offer    best products and services. It is near impossible to make everyone happy, and mistakes can happen even with the most diligent businesses.  A dissatisfied customer can have an adverse impact on your …

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Google reviews are crucial in promoting small businesses online. Studies have shown that a single positive review on a profile can dramatically increase its ranking, traffic and online sales for a business. Consequently, every business is pushing to build a profile on Google My Business with excellent reviews. As Google reviews are critical to online …

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